Privacy Policy

Effective Date: 25 May 2026

At Vita Thai, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, website, social media platforms, or contact us directly.

By using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following information when you contact us, make a booking, or interact with our business:

• Full name
• Contact number
• Email address
• Appointment and booking details
• Health or wellness information voluntarily provided by you
• Payment information (processed securely through third-party providers)
• Website usage information through cookies or analytics tools

2. How We Use Your Information

We use your information to:

• Confirm and manage appointments
• Provide massage and wellness services
• Respond to enquiries and customer support requests
• Send booking confirmations or promotional offers
• Improve our services and customer experience
• Comply with legal or regulatory obligations

We will never sell your personal information to third parties.

3. Health & Wellness Information

Some treatments may require limited health-related information to ensure your comfort and safety during treatments. Any information shared with us is treated confidentially and used only for service-related purposes.

4. Sharing of Information

We may share limited information with trusted third-party service providers where necessary for:

• Payment processing
• Website hosting
• Booking systems
• Marketing or communication platforms

These providers are required to keep your information secure and confidential.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure.

While we strive to protect your data, no online transmission or storage system can be guaranteed as completely secure.

6. Cookies & Website Analytics

Our website may use cookies or analytics tools to improve functionality and understand visitor behaviour. You can disable cookies in your browser settings if preferred.

7. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time

To exercise these rights, please contact us directly.

8. Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

Vita Thai
Call / WhatsApp: 076 158 0541